FAQs

How long does the KDC250 battery last on a single charge?

The KDC250’s 650 mAh Lithium-Ion battery lasts 7 days while connected in Bluetooth. The battery will last 120 days if not connected in Bluetooth. Learn more about the KDC250. Contact our sales team for a list of resellers or distributors:+1.609.256.4700sales@koamtac.com

I can’t get my KDC470IT6C-D to pair via Bluetooth with iPod. How do I fix this?

The KDC470IT6C-D is an integrated solution and does not work via Bluetooth. This model only requires our KTSync program (Available in the Google Play Store and the App Store) and the hosting device. First, you slide your hosting device into the integrated case; then open KTSync, press Connect and then find the appropriate device you …

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Can a partner develop applications for the KDCs?

Yes, a partner can develop applications for the KDCs utilizing the Software Development Kit (SDK). The SDK is available for Android, iOS, Windows, Tizen, and Mac. It can be requested here:  http://aiotsolution.it/support/downloads/sdk/

Can I download stored barcodes to my application?

Yes, stored barcode or wedge barcodes can be downloaded via KTSync. KTSync is an application which supports keyboard wedge, application generation, DB lookup and inventory program. It is bundled with the KDC200/250/270/280/300/350 which support host devices running on Android, iOS, Windows platforms. The KDC20/30/400/470/475 support only keyboard wedge. The KDC100 and KDC500 support KTSync only …

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Why does the KDC display a “Connection Failed” message while pressing the scan button?

The KDC device will show a “Connection Failed” message when a user presses the scan button if the Connection Alert option is enabled. This option will prevent the user from scanning a barcode when the KDC is disconnected. To disable the Connection Alert, access the menu on your KDC. Then, go to BT Config and …

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What barcode symbologies are supported by the KDCs?

Barcode symbologies supported vary by KDC. The KDC20/100/200/250/270L/270D/350L/410/411/415/470L/470D/475S/500L support 1D barcode only. KDC30/270C/280C/300/350C/420/421/425/450/470C/475H/500C support most major 1D and 2D barcode symbologies, and OCR. For more detail regarding specific symbologies please navigate to the specific KDC’s product page.